Privacy policy
The following describes how Rally Raid Products Ltd. may collect, use, and disclose your Personal Information when you visit and/or make a purchase from this website.
COLLECTING PERSONAL INFORMATION
When you visit this website, it automatically collects certain information about your device, together with information necessary to process your purchases - to help optimise the usage of this website.
In addition, we may also collect and/or ask you to submit further information if you contact us for customer support, and when you make a purchase - for example: name, shipping address, billing address, payment information (including credit card numbers), email address, and contact telephone number as required.
USING PERSONAL INFORMATION
We use your Personal Information to provide our various services to you which includes processing payments, shipping and fulfilment of your order, and offer the option of keeping you up to date on new products, services, and offers from ourselves.
RETENTION
When you place an order through this website, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the GDPR/CCPA section below.
SHARING PERSONAL INFORMATION
We only share your Personal Information with those third-party service providers which help us fulfil our sales/service contract with you:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
The necessary Personal Information required to ship your order to you will be passed to the shipping company we use.
We may be asked to share your Personal Information to comply with applicable laws and regulations, such as in response to any lawful request for information we receive, and to otherwise protect our rights.
GDPR
Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the current regulations. If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at: info@rallyraidproducts.co.uk
CCPA
Similarly, if you are a resident of California in the United States, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to transfer it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit this website. Shopify use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
The length of time that a cookie remains on your computer or mobile device depends - session cookies last only until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect any changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at: info@rallyraidproducts.co.uk